Terms & Conditions

By accessing or using NationSetu ("Platform", "we", "us", or "our"), including our website, Android application (Google Play Store), iOS application (Apple App Store), and related services (collectively, "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please discontinue use immediately.

NationSetu is operated by Pragati Booster Tech Venture

2.1 Minimum Age — 18 Years

• You must be at least 18 years of age to create an account on NationSetu. As a platform for social, civic, and good-governance participation, our minimum age is aligned with India's voting age of 18 — the age at which citizens exercise their civic rights.
• In jurisdictions where a higher minimum age applies, you must meet that local requirement.
• We verify your age at signup by collecting your date of birth. By creating an account, you confirm that you are 18 or older and that the information you provide is accurate and complete.

2.2 No Accounts for Minors

NationSetu is not designed for or directed at anyone under 18. If we discover that a user is under 18, we will promptly suspend the account and delete all associated personal data. The date of birth you provide is used solely to enforce this 18+ requirement and is stored in encrypted form.

The Local Government Directory (LGD) data displayed on NationSetu is obtained from official government portals and publicly available records. Although we make reasonable efforts to maintain accuracy, we do not warrant the completeness, reliability, or timeliness of the information provided. Users are advised to independently verify any such data before relying on it for important or critical decisions.

4.1 Registration

• You register using your phone number with OTP-based authentication, or with a username and password. In either case you provide your date of birth so we can confirm you meet the 18+ minimum age. You are responsible for maintaining the confidentiality of your account.
• You agree to notify us immediately of any unauthorised access to or use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

5.1 Your Content

You retain ownership of the content you post on NationSetu. By posting, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, distribute, and promote your content in connection with the Platform's operations (e.g., showing posts in feeds, trending sections, and promotional materials).

5.2 Prohibited Content

You agree NOT to post, upload, or share content that:

• Is illegal, defamatory, obscene, hateful, threatening, or harassing.
• Promotes violence, terrorism, self-harm, or discrimination based on race, religion, gender, caste, ethnicity, or sexual orientation.
• Contains misinformation or disinformation intended to mislead the public.
• Infringes upon intellectual property rights, trademarks, or copyrights of others.
• Contains spam, unsolicited promotions, phishing links, or malware.
• Impersonates another person, entity, or public official.
• Violates any applicable laws or regulations in India or your jurisdiction.

5.3 Content Moderation

We reserve the right to review, remove, or restrict any content that violates these Terms, our Community Guidelines, or applicable laws — without prior notice. Repeat violators may have their accounts permanently suspended.

NationSetu features a unique engagement-based content promotion system. Posts begin at your local governance level (e.g., Panchayat, Ward) and can rise to broader levels (Block, District, State, Country) based on community engagement. By using this feature, you acknowledge that:

• Content promotion is determined by organic community engagement and algorithmic assessment.
• We do not guarantee that any content will reach higher governance levels.
• Artificial manipulation of engagement (bots, fake accounts, coordinated inauthentic behaviour) is strictly prohibited and may result in account suspension.

• NationSetu may offer premium features ("PRO") and verification badges. Eligibility criteria and pricing will be communicated within the Platform.
• The premium application process collects additional personal information including your full name, email, phone, occupation, organisation, city, state, and optional social media profile links (Twitter/X, Facebook, Instagram, LinkedIn, YouTube). This information is used solely for verification purposes.
• Verification does not imply endorsement by NationSetu. It indicates that the account has been verified as authentic.
• Premium subscriptions are subject to separate billing terms. We reserve the right to modify premium features and pricing with reasonable notice.

8.1 Our Integrated Advertising System

NationSetu operates an integrated advertising system to support the free operation of the Platform:

• NationSetu Ads (Own Platform): Our proprietary advertising platform serves custom ads including banner ads, in-feed promoted content, and sidebar advertisements. Geo-contextual targeting uses state and district codes to show locally relevant advertisements.
• Google Ads / AdMob / AdSense: We integrate with Google's advertising ecosystem. Google AdMob serves ads in our mobile apps; Google AdSense serves ads on our website.
• Facebook / Meta Audience Network: We integrate with Meta's advertising platform to serve display ads across both web and mobile applications.

8.2 Ad Targeting

• NationSetu is an 18+ platform, so all ads are served to a verified-adult audience. Ads may be contextual (based on the content being viewed) or interest-based (based on your activity and preferences) across all integrated ad platforms. You can opt out of interest-based advertising as described in our Privacy Policy.
• We do not knowingly serve ads to, or build advertising profiles for, anyone under 18.
• We clearly label all sponsored or promoted content as such ("Ad", "Promoted", or "Sponsored").
• Advertisers do not have access to your personally identifiable information unless you explicitly interact with their content.

8.3 Google Play & Apple App Store Compliance

• We comply with Google Play Developer Program Policies, including the Families Policy, ad SDK certification requirements, and content rating rules (IARC).
• We comply with Apple App Store Review Guidelines, including the App Tracking Transparency (ATT) framework — users are prompted for consent before cross-app tracking.
• We use only certified ad SDKs (such as Google AdMob) that meet COPPA and GDPR requirements for data privacy.
• Ad content served within the app is appropriate for the app's declared content rating.

8.4 Advertiser Obligations

• Advertisers on NationSetu must comply with our Advertising Standards, which prohibit ads that are misleading, fraudulent, discriminatory, or promote illegal products/services.
• Political ads and social issue ads require disclosure and authorisation, following standards similar to Meta's Advertising Standards.
• We reserve the right to reject or remove any advertisement that violates our policies or applicable law.

• The NationSetu name, logo, design, and all proprietary content are owned by Pragati Booster Tech Venture and protected by intellectual property laws.
• You may not copy, modify, distribute, or create derivative works of our proprietary materials without written permission.
• If you believe content on the Platform infringes your intellectual property, contact us at pragati.booster@gmail.com with relevant details.

10.1 Account Deactivation

• You may deactivate your account at any time through the Settings page.
• Upon deactivation, your profile and content become hidden from other users immediately.
• You have a 30-day grace period to reactivate your account by logging back in.
• After 30 days without reactivation, your account and all associated personal data are permanently deleted.

10.2 Immediate Account Deletion

• You may request immediate deletion through the Data Deletion page, the Settings page, or by emailing pragati.booster@gmail.com.
• Upon a verified deletion request, we will permanently delete your personal data within 30 calendar days.

10.3 Platform-Initiated Termination

• We reserve the right to terminate or suspend your account for violations of these Terms, with or without prior notice.
• Upon termination, your licence to use the Platform ceases immediately. Content you posted may continue to exist in anonymised form or cached versions.

• The Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied.
• We do not warrant that the Services will be uninterrupted, error-free, or secure at all times.
• User-generated content reflects the views of individual users and does not represent the views of NationSetu or Pragati Booster Tech Venture.
• We are not responsible for any decisions, actions, or outcomes arising from content viewed on the Platform.
• We are not responsible for third-party advertisements served through Google, Facebook, or other integrated ad platforms.

To the maximum extent permitted by applicable law, Pragati Booster Tech Venture and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of data, revenue, or reputation.

You agree to indemnify and hold harmless Pragati Booster Tech Venture and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Platform, your content, or your violation of these Terms.

• These Terms are governed by the laws of India.
• Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
• Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation.

We may update these Terms from time to time. Material changes will be communicated via a notice on the Platform or through in-app and push notifications. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

For any questions or concerns regarding these Terms, please reach out: